Microchipping and council registration, as well as having identification details on your pet's collar are the best way to ensure we can contact you as soon as possible to reunite you with your pet. There are a range of fees that apply when reclaiming your pet.
Every animal shortly after arrival is given an overall health check, vaccinated and treated for fleas and worms. Treatment for any health issues is started.
In accordance with the Department of Energy, Environment and Climate Action, each stray animal is held for a period of eight days before it is then fully assessed for behaviour and temperament. If suitable, the pet is moved into our shelter program, which provides many supporting services before being available for adoption.